Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Commissioning ... in Germany

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It Services: Consulting, Software Development, Internet And Support – Commissioning An External General Contractor To Assume Full Operational Responsibility For The Bmukn’S It Operations. The Federal Ministry For The Environment, Nature Conservation And Nuclear Safety (Hereinafter Bmukn Or Agin) Plans To Commission An External Service Provider To Operate The Central It Components, User Service And Other Services. The Services Include The Complete Operation And Support Of The Software And Hardware Components (As A Basic Service), In Particular: • Client Computer Systems (Clients / It Workstations, Teleworking Stations, Notebooks), • Server Systems (Server Clusters, Voice Server Infrastructure, Video Server Infrastructure), • Multifunctional Devices / Printers / Scanners, • Other Mobile Devices (Tablet Pcs And Smartphones), • Video Conference Systems, • Landline (Voip) Telephones • Storage And Backup Systems, • Network Infrastructure, • System Software And System-Related Software, • Office Communication Software, • Applications And • Service Desk As A Single Point Of Contact. Based On The Preliminary Conceptual Considerations And The Present Service Description (Form 03.01 As Part Of The Tender Documents), The Bmukn Plans To Qualitatively Optimize The Provision Of It Services And Outsource Them. The Services To Be Procured Are Divided Into Basic Services That Must Be Provided Continuously And For Which Defined Service Levels Are Agreed, As Well As Extended Services Such As The Creation Of Concepts And Collaboration On It Infrastructure Projects. For The Latter Services, A Quota Should Be Set From Which The Bmukn Can Call Up Services If Necessary. Guaranteed Minimum Purchase Quantities Are Not Provided For These Extended Services And Are Limited To A Maximum Value In Accordance With The Service Description. In Contrast To The Services Of The External Service Provider, The Employees Of The Ict Department Are, Among Other Things, Carry Out The Following Tasks: • Setting Up And Managing The It Budget, • Planning And Organizing Training Courses, • Planning And Organizing It For Conferences, • Maintaining The Intranet Presence For The Ict Departments Pages, • License Management, • Strategic Further Development Of It Use And It For Specialist Tasks Of The Ministry Or Department, • Technical Support (Specialist Administration) Of Some Specialist Procedures In The Ministry. • Technical Support (Specialist Administration) Of It-Consolidated Specialist Procedures • Operation And Administration Of The Ministrys It-Consolidated Container Environment (Excl. Backups And Network) • Operation And Administration Of A Central Iam System For Identity Federation As Well As For The Authentication And Authorization Of Specialist Procedures

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