| Project Detail |
Implement Salesforce Student Success Hub for undergraduate and graduate advising, case management and appointment scheduling needs of the University. . GOALS Implement Student Success Hub for undergraduate and graduate advising. Integrate to Banner, 12Twenty, and other student services software thereby providing for a Student 360 view. Implement Case management to replace FreshDesk. Implement Appointment Scheduling to replace SARS. Implement case management and knowledge base for Colorado privacy act requests. STAKEHOLDERS Campus-wide IT MANAGEMENT Rohini Ananthakrishnan - Deputy CIO/Associate Vice Chancellor, Enterprise Application Services Gohar Tovbis - Executive Director, Enterprise Software Development DEPENDENCIES Multiple system integrations Completion of Golden Record Data Management Layer Project SSO implementation PARTNERS Offices of Academic Affairs and Provost, Graduate Academic Units STATUS Initiating TIMEFRAME February 2023 - March 2025 |
