| Project Detail |
Implement Salesforce Student Success Hub for undergraduate and graduate advising, case management and appointment scheduling needs of the University. .
GOALS
Implement Student Success Hub for undergraduate and graduate advising.
Integrate to Banner, 12Twenty, and other student services software thereby providing for a Student 360 view.
Implement Case management to replace FreshDesk.
Implement Appointment Scheduling to replace SARS.
Implement case management and knowledge base for Colorado privacy act requests.
STAKEHOLDERS Campus-wide
IT MANAGEMENT Rohini Ananthakrishnan - Deputy CIO/Associate Vice Chancellor, Enterprise Application Services
Gohar Tovbis - Executive Director, Enterprise Software Development
DEPENDENCIES
Multiple system integrations
Completion of Golden Record Data Management Layer Project
SSO implementation
PARTNERS Offices of Academic Affairs and Provost, Graduate Academic Units
STATUS Initiating
TIMEFRAME February 2023 - March 2025 |
