| Project Detail |
PROJECT DESCRIPTION
A. Project Development Objective
PDO Statement
19. To improve effectiveness of tax collection and the national statistical system.
PDO Level Indicators
20. Key results indicators for improving effectiveness of tax collection and measuring improvements in the
statistical system performance and its successful modernization include:
(a) Reduced VAT gap;
(b) Additional net taxes assessed per field audit;
(c) Reduced time required with paying taxes as reported in Doing Business;
(d) Overall efficiency gain, i.e., reduced time between completion of data collection and release of key
statistical indicators (such as GDP, Financial, External Trade, and Poverty and Income statistics) to the
public; and
(e) Openness of official statistical data across 21 data categories: ODIN score.
Project Components
21. The TASSMP supports institutional reforms and capacity building on tax administration and statistics that
are anchored in Vision 2040’s digital agenda. The Project includes five components: STS Institutional
Development, STS Operational Development, NSC Institutional Development, NSC Data Development, and Project
Management. The World Bank team developed the Project’s components in close collaboration with management
and staff of the STS and the NSC. Areas of Project support on tax administration will involve creating a taxpayerfriendly tax administration system that provides high quality online services. Areas of Project support on statistics
will focus on operationalization of the new Law on Official Statistics, the national statistical system’s progress
toward digitalization, greater utilization of administrative data based on the governmentsystems interoperability,
streamlining of the system’s institutional relations and settings, improvements in statistical education, and an
upgrade of the underlying IT hardware and software infrastructure. The TASSMP activities build on the technical
assistance on tax reform provided by the World Bank, as well as the achievements and agenda set by the recently
completed KGSTAT project. A detailed description of the Project’s components is provided in Annex 2.
22. Component 1. STS Institutional Development (US$2.07 million): The component will support initiatives
to reduce the compliance burden for taxpayers and improve human resources capacity of the STS which are
necessary to align with international good practices in tax administration, enhance the strategic focus and
performance of STS management (including change management), and strengthen the STS internal control and
integrity function. Component 1 requires the following inputs: consultancy, software, hardware,
training/workshops, and operating costs. This component will include the following sub-components:
23. Sub-component 1.1: Taxpayer Services (US$1.08 million). This sub-component will reduce the
compliance burden for taxpayers by improving the quality of existing services and new services provided by the
STS based on international good practices. It will provide support to improve taxpayer services through the
following: (i) the modernization of taxpayer services to increase the taxpayers’ awareness of revenue laws and
procedures, taxpayers’ rights and obligations, including inter alia the provision of comprehensive services for
taxpayers and the upgrade of the contact (call) center; and (ii) strengthening internal and external STS
communications.
24. Sub-component 1.2: Strategic Management and Staff Management including Internal Control and
Integrity (US$0.99 million). This sub-component focuses on enhancing the skills of the human resources of the
STS. It will provide support to enhance strategic management and staff management of the STS through the
following: (i) strengthening the management process for the STS covering all organizational levels and the
monitoring system for assessing the STS’ performance; (ii) improving human resource management and capacity
building; (iii) improving the internal control and integrity function; and (iv) developing and implementing a change
management strategy.
25. Component 2. STS Operational Development (US$14.49 million): The component will support
modernization of the STS operational functions towards increased effectiveness by implementing new
streamlined business processes and enhancing the existing tax administration IT system. Component 2 require
the following inputs: consultancy, software, hardware, training/workshops, and operating costs. This component
will include the following sub-components: |
