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This service solution offers OEM-level support for mobility equipment of all brands, safe movement for people and businesses across the globe TK Elevator (TKE) has brought its Universal Service platform to Thailand, aimed at metro and railway systems in Bangkok. This service solution offers OEM-level support for mobility equipment of all brands, safe movement for people and businesses across the globe, said a statement from the company. Since 2010, TKE has a strong presence in Thailand’s metro projects through both new installations and service offerings. Currently, TKE provides maintenance service for over 740 units serving metro and railway locations in Bangkok, including elevators and escalators supplied and installed by TKE and third-party brands. One of the key highlights of these service contracts is their duration. The longest contract extends for 28 years, reflecting a strong confidence in TKE’s outstanding service and quality. “Universal Service is our answer to the growing service needs for mobility equipment in rapidly developing cities such as Bangkok. Consolidating the service of mobility products from different periods and manufacturers helps our customers relieve administrative burden and achieve cost savings. With the engineering capabilities of our International Technical Service, we are the ideal partner for railway and metro operators worldwide,” said Jürgen Böhler, CEO Asia Pacific at TK Elevator. Universal Service by TK Elevator is an industry support platform offering proactive, flexible, and comprehensive elevator service coverage worldwide. As an entrusted partner, with a global network of 25,000 trained technicians and over 1,000 service centers across 100+ countries, TKE ensures portfolio-wide uptime through a combination of remote and on-site support. Surapong Laoha-Unya, Executive Director & Chief Executive Officer of BTS remarked, “TK Elevator’s proven track record and comprehensive capabilities have consistently ensured the safety and mobility of our passengers. With our shared vision for excellence, we are confident that partnering with TKE will provide us with the most synergistic benefits over the long term.” “We are proud of being trusted by our partners to service a large variety of equipment across different metro and railway stations. By providing world-class mobility solutions to residential, commercial and infrastructure projects, we are dedicated to keeping Thailand and its people moving safely,” commented Chaironnarit Sawatlaor, Managing Director, Thailand at TK Elevator. Third-party capabilities, powered by International Technical Services (ITS) in Dubai and globally, allow servicing any brand and various types of multi-brand vertical transportation equipment, such as elevators and escalators, to the highest industry standards. This is said to ensure prompt assistance anywhere in the world. Throughout this process, TKE prioritises personal safety and sustainability, minimising environmental impact through equipment longevity and innovative logistics, the company said. |
