Procurement News Notice |
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| PNN | 6563 |
| Work Detail | After launching Touch ID and voice recognition for UK banks earlier this year, HSBC is now rolling out facial recognition to verify the identity of new account holders. Starting from today, business customers with HSBC will be able to open new accounts with a selfie. These headshots will then be cross-referenced through face recognition with official identity documents such as drivers' licences or passports. According to an HSBC statement, the application is capable of recognising and verifying documents from up to 150 countries. “Through simplifying the ID verification process, we’ll be able to save our business customers time and open accounts quicker. We also expect the convenience and speed of a ‘selfie’ to become the verification method of choice for our customers, who no longer need to visit a branch to complete the process,” said HSBC’s global propositions boss Richard Davies. HSBC claims that the new technique has been "introduced to better meet the changing banking behaviours of customers," who apparently prefer to use digital channels where possible. Almost half of all new HSBC business current accounts, we're told, are now opened online; in 2013, that figure was just 10 percent. In February, HSBC announced plans to roll out voice recognition and Touch ID for 15 million UK customers. |
| Country | United Kingdom , Northern Europe |
| Industry | Financial Services |
| Entry Date | 15 Oct 2016 |
| Source | http://www.planetbiometrics.com/article-details/i/4934/desc/hsbc-faces-the-future-with-selfie-enabled-banking/ |
