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Ireland Procurement News Notice - 11774


Procurement News Notice

PNN 11774
Work Detail The Government has sought a report from the Garda Commissioner following concerns raised over the management of an ICT contract with global firm Accenture, for which it paid €26.5 million in 2016. It followed revelations by RTÉs This Week programme that the internal auditors in the force had raised a range of concerns over the contract. Earlier this month, it was reported that the Garda Internal Audit Section (GIAS) also said that "no assurance" can be given that procurement rules were being properly followed on major IT contracts in the force. The report found that elements of an IT contract with the consulting firm Accenture were "not best practice". The issue was raised in the Dáil today by Wexford TD Mick Wallace, who asked to know who had signed off on paying the firm this money given the range of issues raised. Taoiseach Leo Varadkar told the Independents4Change TD that it was unacceptable for a public body not to follow proper public procurement procedures if that was the case. Mr Varadkar said he had discussed the matter with Minister for Justice Charlie Flanagan. "Public bodies should always follow public procurement rules," he said. GIAS said there was a lack of a paper trail over a key financial agreement between gardaí and the firm, according to the report, a copy of which was obtained by RTÉs This Week programme under Freedom of Information. The internal audit was finalised and signed-off by the head of garda audit servces, Niall Kelly, last August. The auditors examined how contracts were managed by An Garda Síochána and the report makes no criticism of Accenture of the service they provide to An Garda Síochána. GIAS auditors found there was "no documentary evidence" to show how the force ended up agreeing to revised rates of pay for different grades of skilled Accenture personnel, when updating the terms of their original 2009 contract in 2016. When the audit team asked garda management how the new rates of pay with Accenture were decided upon, they were told the new rates had been "verbally agreed" between a senior manager in the force and Accenture, with no paper trail on the forces side. "Best practice would have ensured documented records of these discussions and agreements," the report concluded. The report also found that "a much weaker system of accountability" was applied to how contractors working for Accenture were required to record the hours that they had worked, compared to other private sector contractors. It found that, unlike other firms hired by gardaí, some contractors engaged through Accenture did not electronically record the hours they worked on behalf of the force. GIAS noted that the requirement on private contractors to record the hours they had worked on IT services, applied to all "with the exception of those engaged by Accenture". Auditors said they were satisfied, "with the exception of Accenture", that controls over payments made to private IT contractors were effective. GIAS concluded that they could provide only "limited assurance that adequate controls exist in the management of resources in relation to the largest contractor", which was Accenture. On the issue of procurement concerns, the report found that several major contracts had not been re-tendered, despite the original terms of the contracts having passed. This applied to the contract with Accenture, which was agreed for five years in 2009, but had been since extended without going back to full tender. It highlighted a number of other contractors whose services had also not been re-tendered for competitive bids in several years. GIAS said that these practices posed a "high risk" to the proper operation of the ICT division in An Garda Síochána and it was on this basis they could provide "no assurance" that proper procurement rules were being followed by the forces IT section. In their written response, which was included within the audit report, senior management in the Garda ICT division "expressed concern" about the adequacy of resources "in terms of both capacity and capability for the appropriate implementation of controls over management of projects". Garda ICT management also said that it was their intention to re-tender contracts, where deemed necessary, using the office of government procurement, who they said had been developing a special framework for the type of service provided by these contractors.
Country Ireland , Northern Europe
Industry Information Technology
Entry Date 31 Jan 2018
Source https://www.rte.ie/news/politics/2018/0130/937191-politics-garda-it-contract/

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