Tenders Are Invited For Benefit Services - Training Services For Professional Title Mediation Agent, Informa ... in France

Work Detail

Benefit Services - Training Services For Professional Title Mediation Agent, Information, Services (Friends) For Agents Of The Metropolitan Transport Retie (Rtm). The Training Must Scratch Around The Three Skills Blocks Of The Professional Title Agent, Information, Services That Is To Say: Ccp 1: Contribute To The Maintenance Of The Security Climate In Public Transport (Ensure A Preventive And Reassuring Presence, Identify Risk Behavior, Intervene To Defuse Minor Conflicts, Inform Travelers On Security Rules Etc); Ccp 2: Carry Out A Mediation Service Related To A Team Of Transport Professionals (Welcome, Orient And Inform Travelers, Participate In The Management Of Passenger Flows, Support People In Difficulty, Work In Coordination With Other Teams Etc); The Ccp 3: Participate In Awareness And Prevention Actions Within The Framework Of Transport (Organize Or Participate In Prevention Actions, Lead Information Sessions, Collaborate With Local Partners, Assess The Mediation Actions, Contribute To Projects Aimed At Improving The Well-Being And Safety Of Travelers Etc).

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