Tenders Are Invited For Pre-Procurement Market Engagement Questionnaire For The Provision Of A Content Manag ... in United Kingdom

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The Authority Is Engaging With Potential Suppliers To Seek Views And Feedback To The Information Provided And Questionnaire. This Is Intended To Be Used To Assist The Authority On Deciding The Next Steps For The Procurement Of A Content Management System (Cms) For Websites.The Authority Website Serves As A Vital Digital Gateway, Providing Residents And The Public With Access To All Local Authority Services And Information.Currently, The Website Is Managed Using A Content Management System (Cms) Developed By The Authorities Software Development Team.Myaccount, Forms, And Crm Are Additional In-House Developments That Form An Integral Part Of The Authorities Digital Customer Services Platform. This Integration Was Aimed To Benefit Customers And Reduce Service Delivery Costs. However, Some Parts Of The Digital Customer Service Platform Were Coded Many Years Ago Using Older Technologies That Have Since Evolved. These Integrations Impact On The Local Authority’S Ability To Develop The Public Website, Respond To Service Changes, Meet Customer Requirements And Accessibility Requirements.

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