Tenders Are Invited For Ea S&A Supply Of General Fire Brigade Accessories (Abt) in Netherlands The

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The Scope Of This Assignment Concerns All Accessories Required By The Fire Brigade Units For Firefighting, Emergency Services, Incident Response To Hazardous Substances (Ibgs) And Water Accidents. The Demarcation Of This Scope Is Characterized By: Commercially Customary Non-Modified Items That Are Freely Available On The Market. Accessories For Systems, So Not Complete Systems Such As Fire Trucks Or Ships. All Items Required For Operational Or Supporting Fire Brigade-Related Tasks. The Article Groups As Included In The Poe Are Part Of The Scope Of This Assignment. The Service Component Of This Assignment Consists Of: Providing The Data With Which Defense Can Set Up A Catalog In The Matlogco Catalog Environment. Defense Requests This Information From The Supplier. This Also Concerns The Documentation (Manual, Etc.) That Must Be Linked To The Items In Sap. The Ministry Of Defense Sets Up And Maintains This Catalog On The Defense Intranet, In Which All Available Articles With Sap Numbers Can Easily Be Found. The User Can Then Place The Actual Order With The Sap Number In The Sap Erp System M&F. Providing Catalog Data For Setting Up The Ordering Environment At Defense And The Defense Erp Sap System. Supplying Order And Article (Master) Data For, And In The Format Of, Defense Systems. High (95%) Delivery Reliability (Availability) And Delivery Speed (Cots <2 Working Days). Reporting On Costs, Consumption And Lead Time Of Complaints. Setting Up A Complaints Reporting Center And Ensuring Optimization Of The Range To Prevent Future (Recurrence Of) Complaints. An Advisory Role Towards The Client/System Manager/Standard Setter In The Search For New Or Alternative Articles. Suggesting/Proposing Innovation/New Products If Relevant To The User. Monitoring User Satisfaction Through Star Rating When Ordering And Annual Evaluation And Periodic Reporting.

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