Tenders Are Invited For Digitizing RpmS Resilience Learning Journey Curriculum Content Using Human-Centered ... in Somalia

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Tenders are invited for Digitizing RPMS Resilience Learning Journey Curriculum Content Using Human-Centered Design (Hcd) Approach Scope of Work (SoW) for an e-Learning firm to Digitize the Resilience Learning Journey Curriculum Consultancy Title: Digitizing RPMs Resilience Learning Journey Curriculum Content using human-centered design (HCD) approach. Project Location(s): Somalia Mercy Corps Work in Somalia Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact. Mercy Corps has been operating in Somalia since 2008. With a staff of around 100 people and programs operating throughout the country, Mercy Corps country goal is to build a peaceful and prosperous Somalia where all people feel secure, are economically empowered, and are meaningfully engaged. Mercy Corps current portfolio in Somalia focuses on humanitarian response and resilience; inclusive economic growth; enhancing trust and accountability between communities and their government; and improving youth livelihood and education opportunities. All Mercy Corps interventions in Somalia are implemented in a conflict and gender-sensitive manner. Mercy Corps is implementing the five-year USAID-funded Somalia Resilience Population Measurement (RPM) Activity. RPM aims to develop and lead a resilience measurement system on the collective resilience outcomes at a population level and build the capacity of participating stakeholders to estimate individual contributions to collective resilience outcomes in the USAID Country Development Cooperation Strategy (CDCS) Focal Zone. This zone includes Banadir, Southwest State, Hirshabelle State and Jubaland State. The goal of RPM is to inform and improve stakeholder activities that contribute to resilience capacities that matter most for populations in the target zone. Resilience Learning Journey Curriculum The Resilience Learning Journey (RLJ) curriculum is a product of USAID/Somalias Resilience Population-level Measurement (RPM) Award to support stakeholders to build foundational understanding to better tell their resilience story. The curriculum is structured into structured into 8 competencies and 12 milestones. Competency is a skill that learners need to successfully master in order to fully engage in resilience learning. Similarly, a milestone is an action that marks a significant change or step towards achieving RLJ competency. Therefore, milestones feed into competencies, and they are the building blocks of this curriculum as illustrated in figure 1. The curriculum current format of organized to slide decks is delivered through physical workshops which is limiting the reach to the intended stakeholders. With digitization, the curriculum will extend its reach since it will be available to resilience stakeholders on demand thus offering self-paced learning opportunities. We expect to launch this course among a wide group of practitioners in Somalia to strengthen foundational understanding of Resilience that can enable our work Consultancy Description This consultancy seeks the services of a firm specializing in e-learning development skilled in human-centered design principles to undertake the end to end conversion of the current curriculum to a digitized format. The objective of this consultancy is to create an interactive, user-friendly digital learning experience that enhances accessibility and engagement while enhancing user experience through a human-centered design approach. To support the assignment Mercy Corps RPM team will partner as subject matter experts to support the understanding of the curricula and review and share both content and course feedback. Scope of Work The e-learning firm will be responsible for the following tasks: Content Analysis and Strategy: The firm will analyze the current resilience learning journey curriculum and provide a roadmap on how to best structure it for digital delivery informed by human-centered design principles or user centric principles and rooted in adult learning design. This will be followed with a content strategy that will ensure alignment with learning objectives and outcomes for each competency. The strategy will also include storyboards and detailed outlines for each module incorporating multimedia elements as appropriate. Content Development: Informed by the content analysis and strategy, convert the content into suitable digital format including text, images, videos, animations and interactive quizzes. This will be done with human-centered design persuasion approach and adult learning principles to enrich user experience. During the digitization, the firm will adhere to web accessibility standards to ensure seamless access once deployed. Quality Assurance - The firm will conduct rigorous testing of the course and its modules to resolve any technical usability issues. This will include gathering feedback from a sample group of users to refine the content and interface as required before deployment. Deployment and platform integration - The firm will be responsible in uploading the developed content to RPMs web servers and ensure seamless integration with other of RPMs web services. The final package should fulfill general standards (SCORM 1.2 or SCORM 2004/X-API). Finally, the firm will conduct functionality and compatibility tests across devices and web browsers. Training and support - The firm will provide training to RPM staff on how to manage and update the digital content will need be and offer technical support during the initial deployment phase. Documentation and handover: The firm will share a comprehensive documentation including user guide, technical documentation and ensure a smooth handover of the assignment. Deliverables The firm is expected to deliver the following: Content Strategy and framework report: A detailed plan outlining the approach to content digitization outlining course strategy and framework. Content design report: A detailed storyboard for each module with detailed outlines. Digital Learning Modules: Fully developed and tested e-learning modules for each of the 12 milestones (modules) ready for deployment. Every module will be delivered separately for quality assurance and rapid piloting and testing draft modules before they are finalized. Platform Setup and Integration: All content uploaded and configured on the RPM webserver and ensuring seamless integration with other webservices hosted on the server. Quality Assurance Report: A report summarizing the Quality Assurance process and any issues resolved. Training Sessions and handover: Training delivered to key staff members on content management and back-end data access and analysis. Final Project Report: A comprehensive report detailing the projects execution, challenges, and outcomes. Closing Date: 5 Jan 2025 Type: Consultancy Tender Link : https://reliefweb.int/job/4117681/digitizing-rpms-resilience-learning-journey-curriculum-content-using-human-centered-design-hcd-approach

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