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Usage Licensing, For A Period Of 12 (Twelve) Months, Of A Communication Solution Composed Of 01 (One) Whatsapp Api Account, 01 (One) Instagram Direct/Post Account, 01 (One) Telegram Account, 01 (One) Webchat Account , 10 (Ten) Access Licenses For Service Users, Unlimited Access Licensing For Administrator Users And An Annual Allowance Of 900,000 (Nine Hundred Thousand) Chatbot Requests; With Technical Support 24 (Twenty Four) Hours A Day, 07 (Seven) Days A Week; Platform Implementation, Integration And Configuration Service And Training Service, Customer Service Channel (Whatsapp Api), With A Basic Annual Franchise Of 360,000 (Three Hundred And Sixty Thousand) Receptive Service Sessions And 120,000 (One Hundred And Twenty Thousand) Customer Service Sessions Active, For Up To 20 (Twenty) Customer Service Users Of The Omnichannel Communication Platform, Software Use License, For Shortcode In The Customer Service Channel For Sending Sms Through A Dedicated Number, Chatbot Request Service, For Use By The Communication Platform Omnichannel Communication, With An Annual Allowance Of 900,000 (Nine Hundred Thousand) Requests, 11/04/2024, With An Annual Allowance Of 2,000,000 (Two Million) Requests, With An Annual Allowance Of 3,600,000 (Three Million And Six Hundred Thousand) Requests, Inbound Whatsapp Service Sessions, With An Annual Allowance Of 900,000 (Nine Hundred Thousand) Inbound Service Sessions, With An Annual Allowance Of 1,800,000 (One Million And Eight Hundred Thousand) Inbound Service Sessions, Active Whatsapp Service Sessions, With An Annual Allowance Of 600,000 (Six Hundred Thousand) Active Service Sessions, With An Annual Allowance Of 3,000,000 (Three Million) Active Service Sessions, Message Sending Service, Via Rcs (Rich Communications Service Or Rich Communications Service), For Telephony Users Mobile, With An Annual Allowance Of 300,000 (Three Hundred Thousand) Message Shots, With An Annual Allowance Of 600,000 (Six Hundred Thousand) Message Shots, Via Rcs (Rich Communications Service Or Rich Communications Service), With An Annual Allowance Of 6,000,000 (Six Million) Message Shots, Via Sms (Short Message Service Or Short Message Service), With An Annual Allowance Of 2,400,000 (Two Million And Four Hundred Thousand) Message Shots, Via E-Mail, With An Annual Allowance Of 9,000,000 ( Nine Million) Message Shots, Requests Documentation Validation And Biometrics, With An Annual Allowance Of 60,000 (Sixty Thousand) Requests, Voice And Video Communication Service, With An Annual Allowance Of 60,000 (Sixty Thousand) Hours, Recording And Storage Of Video Calls , With An Annual Allowance Of 50 (Fifty) Gb, With An Annual Allowance Of 100 (One Hundred) Gb, With An Annual Allowance Of 300 (Three Hundred) Gb, For Generative Artificial Intelligence (Ai) Solution For 03 (Three) Ai Assistants, For Generative Artificial Intelligence (Ai) Solution For 05 (Five) Ai Assistants, Via Chat Using Generative Artificial Intelligence (Ai), With An Annual Allowance Of 120,000 (One Hundred And Twenty Thousand) Messages, With An Annual Allowance Of 900,000 (Nine Hundred Thousand) ) Messages, With An Annual Allowance Of 2,000,000 (Two Million) Messages
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