Maintenance Of Mainframe Computers – Hpe Hardware Maintenance Extension. The Ukd Has Already Determined The Service Agreement Ids And The Contract Periods With Start And End. The Following Hpe Services Must Be Provided During The Contract Periods: - Service Level: Hpe Cc Starter Pack Entry Svc - Hpe 10 Complete Care Credits Svc - Hpe Cc Addon Essential Svc - Hpe Hardware Tech Support - Essential Service Level - Replacement Parts - Onsite Support - Hpe Remote Tech Support - General Technical Guidance - Technical Support - Essential Service Level - Hpe Software Updates Service For Data Protection Reasons, It Is Required That Defective Hard Drives On The Server And Storage Level Remain In The Ukd When They Are Replaced (Defective Media Retention Dmr).
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