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Tenders Are Invited For Call Center – The Organization And Management Of A Multilingual Call Center That Is ... in Belgium

Tender Notice
TenderID	120118305
Tender Brief	Tenders Are Invited For Call Center – The Organization And Management Of A Multilingual Call Center That Is Available 24/7.
Competition Type	ICB/NCB (Plz Refer Document)
Funded By	Self-Funded
Country	Belgium
Tender Value	Plz Refer Document
Tender Value In USD	Plz Refer Document

Key Dates
Publish Date	02 Nov 2026
Last Date of Bid Submission	17 Nov 2026

CPVs

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Work Detail
Call Center – The Organization And Management Of A Multilingual Call Center That Is Available 24/7.. This Call Center Must, With The Help Of Telephone Operators, Refer Callers According To An Established Protocol. This Includes In Particular: O Orientating And Registering The Details Of Patients Who Go To The Medical Waiting Posts; O Entering Patient Data During Home Visits And Organizing The Journeys Of The Doctors On Duty As Best As Possible, Optimizing Their Movements, Limiting The Waiting Time For Patients And Taking Into Account Any Language Preferences; O Contribute To The Improvement Of The Brussels On-Call Service Through The Call Center.

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