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Touch Screen Monitors – Virtual Tourist Information - Ai-Based Guest Advice, Lot 1 - Hardware (Digital Kiosks & Monitors). Lot 1 - Hardware (Digital Kiosks And Monitors) - Subject Of This Tender A Total Of 18 Units Are To Be Delivered, Assembled And Put Into Operation: - 12 Outdoor Information Steles (At Least 55, Ip 65 / Ik 10, Free-Standing, Portrait Format) - 3 Indoor Information Steles (At Least 49, Free-Standing, Portrait Format) - 2 Outdoor Touchscreen Monitors (At Least 49, Ip 65, Wall Mounting) - 1 Indoor Touchscreen Monitor (At Least 49, Wall Mounting) All Devices Must Be Designed For 24/7 Continuous Operation And Must Support Capacitive Multitouch (At Least 10 Points), The Playout Of Multilingual Content (De, En, Nl, Fr) And A Wcag 2.2 Level Aa-Compliant Display (Bfsg). The Displays Must Have An Average Service Life Of At Least 60,000 Operating Hours; Individual Components (Display, Pc, Power Supply, Fan) Must Be Individually Replaceable. The Supply Of Spare Parts Must Be Confirmed For At Least 10 Years. The Outdoor Devices Must Be Equipped With A Microphone Array With Beamforming, Hardware Echo Cancellation And Weatherproof, Vandal-Proof Speakers, As Voice-Controlled Ai Advice Is Provided Via The Devices. Sensitive Components (Pc/Media Computers) Must Be Able To Be Dismantled, Secured And Reused At Short Notice In The Event Of Danger (E.G. Flood Warning). The Scope Of Services Also Includes Technical Commissioning On Site (Network Configuration, Display Settings, Remote Maintenance Access, Acceptance Protocol) As Well As Basic Monitoring Including Remote Maintenance And Always-On Service Until December 31, 2038 (24/7 Monitoring Of The Device Status, Automatic Status Notifications, Remote Diagnosis And Restart, Import Of Security-Relevant Updates, Usage Statistics, Gsm Module Per Outdoor Stele For Internet-Independent Restart). Structural Measures (Foundation, Power Connection, Cable Laying, Internet Connection) Are Carried Out By The Client Or Those Responsible For The Site And Are Not The Subject Of This Lot. The Hardware Forms The Physical Basis For Playing Out The Content From Lot 2 (Digital Service Platform) And The Ai Consulting System From Lot 3. The Services Must Be Coordinated With The Contractors From Lots 2 And 3; The Overarching Service Level Agreement (Meta-Sla) Is Binding.
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