Facilities Management Software Package – Provision And Introduction Of Sap-Based Notification And Order Processing With Cafm. The Subject Of The Service And Contract Is The Provision And Introduction Of A Modern And User-Friendly Sap-Based Notification And Order Processing With Cafm (Computer-Aided Facility Management) At The Berlin City Cleaning Company Aör (Bsr) On The Basis Of An Evb-It Creation Contract. In Addition To The Introduction And Commissioning As Part Of An Implementation Phase And The Permanent Provision Of The Software Solution Including Maintenance Services, There Is Provision For A Call-Up Quota For Consulting, Support And Adaptation Services For Additional Adaptation Needs After Commissioning. For Details, Please Refer To Part C (Specification Of Services) Including Appendices C1 To C5. In These Documents, The Abbreviation “Cafm” Stands For “Computer-Aided Facility Management” And Refers To The Specialized Platform Used For This Purpose, Which Is Integrated With Sap S/4Hana / Sap Eam. The Solution Includes, In Particular, Fault, Testing, Maintenance And Repair Processes For Buildings And Technical Systems, The Documentation Of Operator Obligations As Well As Area And Cad Management Including Visualization (See Part C, Chapters 2 And 4).
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