Tenders Are Invited For Software Package And Information Systems – Introduction Of A Unified Communications ... in Germany

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Software Package And Information Systems – Introduction Of A Unified Communications & Collaboration Platform Based On Alcatel-Lucent Enterprise Rainbow. 2.1 Brief Overview The Contractor Must Provide All Services Required For The Complete Introduction And Operation Of The Target Platform For A Period Of 48 Months. This Includes: - Project Management - Architecture And Detailed Planning - Delivery Of Required Licenses - Delivery Of Required System Components - Installation And Configuration - Integration Into Existing Systems - Migration Of Existing Users And Services - Carrying Out Tests - Training - Documentation - Commissioning - Manufacturer Support - Maintenance And Operational Services 2.2 Integration Into The Existing Oxe Infrastructure The Solution Offered Must Be Fully Integrated Into The Existing Alcatel-Lucent Enterprise Oxe Infrastructure. This Includes In Particular: - Call Control - Call Number Plans - User Management - Presence Information - Cti Functions - Switching Functions - Contact Center Functions - Mobile Clients 2.3 Target State When Taken Into Regular Operation, At Least The Following Must Be Provided: - Rainbow User Platform - Desktop Clients - Mobile Clients - Integration Of The Existing Oxe Infrastructure - Complete Administrability By The Client - Integration Of Existing Directory Services 2.4 Delimitation The Provision, Operation And The Maintenance Of The Telecommunications System Operated By The Client, Including The Associated Hardware, The Local Network Infrastructure, The Internet Connection And The End Devices. 3 Provision Of The Rainbow Cloud Platform And Licenses The Contractor Must Provide All Rainbow Licenses Required To Implement The Target Architecture, Including All Necessary System, Administration And Integration Components. 3.1 Licenses The Licensing Must Enable Full Operation Of The Solution For The Contract Term. The Licenses Offered Must Be Suitable For Operation Within A Rainbow Hybrid Architecture. 3.1.1 Licenses From Pilot Operation License Type: Rainbow Enterprise Named-User Planned Number: 100 License Period: 48 Months 3.1.2 Licenses From Go-Live License Type: Rainbow Enterprise Named-User Planned Number: 2,600 License Period: 46 Months 3.2 Optional License Increase The Client Reserves The Right To Optionally Increase The Licenses During The Contract Term: 300 Rainbow Enterprise Named User Licenses And 300 Ale Voicemail 4546 Licenses. 3.3 Cloud Operation And Data Protection Requirements The Rainbow Cloud Platform Must Be Provided And Operated In Such A Way That The Processing Of Personal Data Within The Scope Of The Advertised Services Takes Place In Compliance With The Applicable Data Protection Requirements. Before Commissioning And During The Term Of The Contract, The Contractor Must Provide The Client With All Information That Is Necessary For The Data Protection Assessment And The Secure Operation Of The Cloud Components. 4 Projectles

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