Software Support Services – Avaya System Manufacturer Support Kbf/377/2026. Providing Manufacturer Support For The Avaya Telephone Center And Accessories Serving The Bidders Buildings, As Well As For Services And Developments Based On The Telephone System. The Purpose Of The 36-Month Manufacturers Support Can Be Divided Into Two Parts: 1. In The Event Of Hardware Or Software Errors Occurring With The Proper Operation Of The Avaya System, Support And Assistance Officially Provided By The Manufacturers Engineers In Order To Eliminate Malfunctions. 2. Software Monitoring During The Entire Support Period, Which Makes The Latest Versions And Security Updates Available To The Mnb For All Software In The System. The Manufacturer Thus Ensures That Its Systems Can Be Operated Safely, Error-Free And With The Expected Functions During The Entire Life Cycle. An Operational Risk Would Arise In The Case Of Outdated, Non-Updated Software. The Avaya System Operated By Mnb Has The Licenses Detailed In The Table Below. Manufacturers Support For These Licenses Is The Subject Of The Purchase. Product Code Name Quantity Avaya Aura Experience Portal R7 300716 Aaep R7 Per Pt Lic New 4 Pcs 302271 Aaep R7 Zone Port Lic 4 Pcs 302391 Aaep R7 Cm Per Prt Conn Plds Lic 4 Pcs Avaya Aura Media Server Sw R8 398012 Aams R8 Dsp Channel License 10 Pcs 395011 Aams R8 System License 1 Pc Avaya Aura Application Enablement Services R7 389649 Aes R7 Bsc Tsapi Asl Interim Lic 250 Pcs 389711 Aes R7 Dmcc Full Asl Interim Lic 100 Pcs 380298 Aes R7 Plds Enable For Appl Lic 1 Pc Avaya Aura Application Enablement Services R8 397515 Aes R8 Bsc Tsapi Lic 12 Pcs 397551 Aes R8 Unfd Dsktp Lic 215 Pcs 397583 Aes R8 Plds Enable For Appl Lic 1 Pcs Avaya Aura Agent Desktop R7 386116 Agt Dsktp R7 Sftph Agt Lic 5 Pcs Avaya Aura R8 396794 Aura R8 Core New Lic 2211 Db 396795 Aura R8 Power New Lic 20 Db Call Center Elite Agent R8 396839 Cc R8 Elite Agt New 251+ Lic 10 Db Avaya Aura Collaboration Environment R3 307413 Breeze R3 Avaya Snap-In Srvr Instnc 1 Db 384422 Breeze R3 Media Ch Sml Aams R8 Sys 2 Pieces Communication Manager Messaging R7 380923 Cmm R7 Vapp Sys Lic 1 Piece Avaya Aura Contact Center R7 385354 Aacc R7 Supervisor Lic 4 Pieces 384003 Engmt R7 Aacc Vce New Pkg 40 Pieces Conferencing Services R9 389953 Amtgs R9 Ms Aura Pwr Ste Aac Mg Entl 1 Piece 390759 Amtgs R9 Mgmt For Pwr Ste Mig Lic 1 Pc Diagnostic Server R2 307098 Ads Sal Gtwy Ova 1 Pc Avaya Ec500 R9 397185 Ec500 R9 Sm Aura R8 Lic 1320 Pc Avaya Equinox Attendant R5 394373 Wrkpl Attd R5 Clnt User New 15 Pc 394379 Wrkpl Attd R5 Sys New 2 Pcs Avaya Secure Access Link Gateway R2 272750 Obslt Sal Gtwy Ova 2 Pcs Avaya Session Manager R6 271552 Avaya Auratm Sm R6 Ve Vapp 1 Pcs Avaya Session Manager R8 397941 Sm R8 System Lic 3 Pcs 397903 Sm R8 Ve Vapp Enable 2 Pcs Avaya System Manager R8 397287 Aura Smgr R8 Lic 1 Pc
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