Request For Information/Market Dialogue: Work Shift Planning And Working Time Management System in Finland

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This Is Not A Procurement Announcement Or A Request For Tenders, But A Request For Information, With Which The South Karelia Welfare Area Asks System Suppliers To Register For A Possible Tender. This Is A Request For Information/Market Dialogue, With Which The South Karelia Welfare Area Maps Possible System Suppliers For The Shift Planning And Work Time Management System. The Welfare Area Is Responsible For Social, Healthcare And Rescue Services. It Is The Largest Employer In The Province, Employing Around 5,500 Professionals In Various Fields. The Vision Is To Be A Pioneering Community, Which Is Why The Welfare Area Has Accessible Services, The Most Prosperous Population In Finland And The Happiest Employees. The Strategic Priorities Are Meeting And Impressive Services And A Competent And Motivated Front Team. The Goal Is, Among Other Things, That All Services Are Clearly Guided By Metrics Derived From The Effectiveness Of The Operation And That The Operation Is Organized In An Economically Sustainable Manner. The Personnel Program Of The South Karelia Welfare Area Is Based Directly On The Main Strategy Guiding The Organization, Where One Of The Top Priorities Is Investing In Personnel. Well-Being Personnel Do The Right Things In The Right Way And Serve Their Customers In The Best Way. The Realization Of These Requires Effective, Safe And User-Friendly Solutions. The Work Shift Planning System Plays A Key Role In Supporting The Smoothness Of Everyday Operations, The Work Well-Being Of The Personnel And The Cost-Effectiveness. The Market Dialogue Is Open To All Suppliers Who Can Offer Comprehensive Solutions That Fall Within The Scope Of This Solution Package. With The Help Of The Available Information, It Is Possible To Assess What Kind Of Solutions Are On The Market, What Kind Of Benefits They Produce And How They Are Suitable For The Needs Of The Welfare Area. With The Help Of Market Dialogue, The Welfare Area Aims To:1. To Understand The Functionalities And Key Use Cases Of The Systems2. To Find Out Integration Possibilities With Existing Systems And Platforms3. To Get An Overview Of Pricing Models And Cost Structures (No Individual Offers)4. To Map Delivery And Service Models5. To Get Concrete Examples And Demos From The Suppliers, Which Can Be Used To Illustrate The Suitability Of The Solutions For The Needs Of The Welfare Area The Focus Of The Dialogue Is On Solutions That Are Already Available In Production Or On The Market. Suppliers Are Asked To Present Systems And Services That Are Available And Where The Key Functionalities Are Already Implemented. In This Context, It Is Not Desired To Present Solutions That Are Under Development Or That Are Only At The Concept Level. The Market Dialogue Is Registered With The Service Providers Answer About The Available System. Market Videos Are Not Suitable As Answers. The Answer Must Reveal The Following:- What Ready-Made Solutions And Services They Offer- In What Kind Of Environments The Solutions Have Been Implemented (Example Descriptions, No Mandatory References)- Key Features Of The Solution That They Want To Present In The Market Dialogue All Participants Are Offered Equal Opportunities To Get Information About The Market Dialogue. The Dialogue Does Not Bind The Welfare Region Of South Karelia To Start A Procurement, Nor Does It Make Procurement Decisions Based On It. If The Procurement Unit Deems It Necessary, The Opportunity To Hold Individual Meetings Will Be Reserved. The Market Dialogue Will Focus In Particular On How Solutions Can Support The Central Functions Of The Welfare Region. These Are Not Procurement Requirements, But Subject Areas Intended As A Basis For Discussion And Illustration:- Usability- Mobile Use Of The System- Technical Features- System Supporting Occupational Well-Being- Personnel And Know-How- Management With Information And Reporting- Implementation, Training And Change Management- Continuous Service And Development- Pricing And Life-Cycle Services Participating Suppliers Are Asked To Present Presentations On Different Ways Of Use. Participating Suppliers Have The Opportunity To Illustrate Their Solutions Through A Demo Or Practical Example Situations. The Welfare Area Supplies The Questions And Use Case Examples In Advance, Which Guide The Discussion And Ensure That The Presentations Of Different Suppliers Can Be Compared On An Equal Basis. The Market Dialogue Is Carried Out As Supplier-Specific Meetings With A Remote Connection (Teams). The Duration Of An Individual Meeting Is Approximately 120–150 Minutes. The Supplier Has The Opportunity To Present His Solution And Its Key Features. The Well-Being Area Also Asks Pre-Defined Questions That Support The Equality And Comparability Of The Discussion. Meetings Are Organized On The Following Days: 15.9., 18.9., 23.9. And 28 September 2026. The Exact Date Will Be Agreed With The Registered Journalists Based On The Order Of Registration And Coordination Of Schedules. The Language Of Possible Presentations/Meetings Is Finnish. Registrations And Brochures About The Systems Are Requested To Be Sent By 11 September 2026 At 12:00 To The E-Mail Address: Hankinnat@Ekhva.Fi To Give Bids, But This Only Requests Information Related To The Procurement. Participating Or Not Participating In The Market Dialogue Does Not Affect The Bidders Position In A Possible Tender. The Market Dialogue Invitation Does Not Bind The Respondent (Supplier) To Participate In The Tender, And Responding To This Announcement Is Not A Prerequisite For Later Participation In The Actual Tender. The Decision-Making Bases Of The Tender Will Be Clarified During The Process. Participants In The Market Survey Are Not Entitled To Receive Compensation For Their Participation. The Procurement Unit Does Not Undertake To Carry Out The Procurement In Question. The Delivered Material Is Treated As Confidential According To § 24 Subsection 1, Item 20 Of The Publicity Act.

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