Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Full Outsourci ... in Switzerland

Work Detail

It Services: Consulting, Software Development, Internet And Support – Full Outsourcing Of It, System Renewal And Support | Municipality Of Oberengstringen. -Operation, Support And Maintenance Of The Entire It System With Around 79 Clients (71 Notebooks, 8 Fat Clients) And Around 17 Printers, In A Municipality In The Canton Of Zurich With Around 30 Common Applications (And Departmental Applications) Hosted In A Data Center. The Specialist Applications From Nest/Abacus/Innosolv Remain Hosted At Obt Ag And Will Continue To Be Supported By Obt Ag. -Replacement Of Clients (Notebooks And Fatclients) And Printers In The Rental Model. Keyboards, Mice, Headsets (Or Headphones) In The Purchase Model. -Incl. Byod Access. M365 Management, Possibly M2024 On Prem (But Not For Telephony). E3 Licenses According To Sik Conditions. -Integration Of Access To Industry-Specific Saas Software From Abacus/Innosolv/Nest. -Overall Responsibility For Operation And Support Of All Components (Excluding Software), System Support 1St-3Rd Level. End User Support 2Nd And 3Rd Level (Without End User Support For Specialist Applications). -Replacement And Support Network Components (Lan, Wlan, Switch, Firewall). -Delivery, Installation And Turnkey Commissioning Of All Components With Data Transfer From The Current System. Connection Of All Applications.

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