Tenders Are Invited For Chat Bot Solution in Bahrain

Work Detail

Tenders are invited for Chat Bot Solution Tender Type: Public Tender Tender Description: This tender aims to engage a qualified and experienced vendor for the supply, implementation, and operation of an AI-powered chatbot solution for the Social Insurance Organization (SIO), as part of its digital transformation initiatives and efforts to enhance service delivery. The scope includes the provision of a comprehensive multilingual chatbot capable of handling external user inquiries related to SIO services, regulations, and procedures, while guiding users through service journeys and improving overall accessibility and customer experience. The solution is expected to integrate with existing systems, provide knowledge management capabilities, and offer analytics and reporting tools to monitor performance and user interactions. The project scope further includes implementation, configuration, testing, training, and the provision of ongoing technical support and maintenance services to ensure reliable and efficient system operation in line with required standards Initial Bond: BD 500/- Tender Fees: BD 15/- Publish Date: Sunday, 02 August 2026 Purchase Before: Tuesday, 18 August 2026 Closing Date: Sunday, 23 August 2026 Opening Date: Monday, 24 August 2026 Supplier Registration: https://etendering.tenderboard.gov.bh/Tenders/registerUser Tender Link : https://www.tenderboard.gov.bh/TenderDetails/?id=3/2026/SIO (07-2026)

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