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With This Request For Information, We Request And Hope For Comments And/Or Considerations From Suppliers Regarding The Design Materials Attached To This Request For Information Regarding The Software Robotics Solution. The Goal Of The Market Survey Is To Form An Overall Picture Of The Solutions, Suppliers, Implementation Models, Pricing Structures And Procurement And Contract Models On The Market Before Preparing The Tender For A Possible Procurement. In Particular, Eloisa Wants To Find Out:• How Widely There Are Suppliers On The Market Who Are Able To Implement User Interface And Workflow Automation In A Lifecare Environment• To What Extent There Are Ready-Made Workflows And Automations Intended For Social And Healthcare Use On The Market• What Kind Of Licensing, Maintenance And Pricing Models Are Commonly Used In Similar Solutions• What Kind Of Procurement, Contract And Collaboration Models Have Similar Solutions Been Implemented In The Public Sector• How The Implementation, Maintenance, Further Development And Change Management Of Solutions Are Typically Implemented• What Kind Of Requirements, Comparison Criteria, Contract Models And Collaboration Practices Support The Achievement Of Procurement Goals• Which Requirements Or Implementation Models May Unnecessarily Limit Competition, Innovation Or The Provision Of Appropriate Solutions. Eloisa Hopes From Suppliers Also Views On What Lessons, Successes, Challenges And Development Targets Have Been Identified In The Corresponding Procurements, As Well As What Should Be Taken Into Account Already In The Design Phase Of The Request For Tenders, Comparison Criteria And Contract Model. Implementation Will Be Started With A Limited User Group, But The Clients Goal Is To Gradually Expand The Use Of The Solution To Wider User Groups. The Potential User Base Is Significantly Larger Than The Number Of Users In The Initial Phase. The Customer Is Hoping For Insights From The Suppliers On Pricing And Contract Models That Support A Gradual Increase In Usage And Generate Value For Both The Customer And The Supplier In The Long Term. Background Description For The Purchase The Daily Use Of Customer And Patient Information Systems Includes A Significant Number Of Repetitive Work Steps That Tie Up The Working Time Of Professionals Working With Patients, Increase The Risk Of Human Errors, And Burden The Personnel. The Organizations Goal Is To Utilize Solutions That Can Be Used To Automate Routine Work Tasks, Improve Work Efficiency And Reduce The Possibility Of Errors Related To Data Storage. User-Controlled Workflow And User Interface Automation Aims To Support The Daily Work Of Professionals. The Solution Must Enable, Among Other Things, The Use Of Data Entry Methods That Utilize Speech Recognition Based On Artificial Intelligence, And The Use Of User Interface Automation In Performing Repetitive Work Processes. The Goal Of The Procurement Is To Reduce Manual Work And Enhance The Operation Of Healthcare Professionals By Automating Repetitive Work Steps Under The Supervision Of The User. Typical Uses Are, For Example, Statistics Of Doctor Visits And Other Deliverables, As Well As Other Tasks That Are Frequently Repeated In Patient Information Systems. The Customer Aims For Long-Term Cooperation With The Supplier In Such A Way That The Solution And Related Services Develop Throughout The Contract Period In Cooperation With Eloisa. In The First Phase Of Implementation, The Solution Will Be Integrated Into The Lifecare Patient Information System. The Goal Is To Later Expand The Use Of The Solution And Workflow Automation To Other Widely Used Information Systems As Well. The Primary User Groups Of The Solution In The Initial Phase Of Implementation Are Doctors And Secretaries. The Goal Of Further Development Is To Extend The Use To Nurses, Social Workers And Personnel Handling Administrative Tasks. The Solution Could Potentially Be Used By Up To Approx. 350 Doctors, There Are Approx. 5,000 Nursing Staff In Eloisa. The Goal Is Also A Dynamic Pricing Model For The Pricing Of Workflows, Where The Customer Only Pays For The Workflows They Need And Does Not Have To Purchase A Large Number Of Workflows For All Users. The User Interface Integrations Of The Applications Are Implemented With The Help Of A Software Component That Works On The Users Workstation. Regarding Speech Recognition, The Automation Functions Are Connected To The Commands Of The Speech Recognition System. The Solution Must Support The Daily Work Of Healthcare Professionals By Reducing Manual Work Steps, Improving The Flow Of Work And Supporting High-Quality And Consistent Operation In Different Operating Environments. In The Initial Phase Of Implementation, The Solution Must Be Suitable For Use In Connection With The Lifecare Patient Information System, But The Client Aims To Use The Automation In Other Systems And Applications In The Future As Well. We Ask You To Read Carefully The Attachments Of The Information Request, Where The Goal And Content Are Described In More Detail, And To Comment On The Features Listed In Them As Necessary. Please Download The Commented Excel-Appendix Vaatimusmäreittelly_Ja_Työnkulut_Markkinakatoritois.Xlsx When Responding To The Request For Information (Note That The Document Contains Four (4) Tabs). All Other Possible Comments, Observations, Etc. Regarding The Request For Tender And The Procurement In Preparation Are Also Welcome. Not Responding To The Request For Information Does Not Prevent Participation In A Possible Tender, And Responding To The Request For Information Does Not Affect The Bidders Position In The Possible Actual Tender. The Information Collected Through This Request For Information Will Remain Completely Confidential And Will Only Be Used For The Development And Planning Of The Procurement In Preparation. Those Who Responded To The Information Request Will Not Be Compensated For Responding To The Information Request, And Eloisa Will Not Reimburse The Costs Incurred In Responding To The Information Request.
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