Bids Are Invited For Hiring A Specialized Company To Provide Monthly Licensing Services For Integrated Comme ... in Brazil

Work Detail

Lot 1 - Rental, Support, Maintenance, Advice And Consultancy Service For The Commercial Water And Sewage System, In The Form Of A Monthly Use License, Consisting Of The Modules Described In The Item Details. :01 Access And Permissions Management Module02 Service Requests And Requirements Module03 Service Order Management And Execution Module04 Billing And Consumption Control Module05 Billing And Notary Protest Management Module06 Active Debt Management And Control Module07 In-Person Service And Customer Support Module User08water Treatment Plant Monitoring And Management Module (Eta)09Digital Self-Service Module (Web Portal)10Infrastructure And Cloud Hosting Module11integration Module With Simultaneous Bill Reading And Printing Equipment12service Order Management Module Online Platform13mobile Self-Service Module To The Citizen (Ios And Android Application)14Re-Registration And Registration Update Module15automated Service Module Via Chatbot, Batch 1 - Deployment Service, Data Conversion/Migration From The Previous Database, Training And Tests To Verify The Accuracy Of Data Conversion To The New Database Adopted By The System:, Batch 1 - Technical Hours For In-Person Training And Support (On-Site) Does Not Refer To Initial Contract Training, But Rather Any Future Need For Training At Saaes Request:, Lot 1 - Technical Hours For Remote Training And Support (Online) - Does Not Refer To Initial Contract Training

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