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Expression of Interest for Consultancy Services for the Provision of IT Expert Pool to Support the Implementation of Digital Solutions. Location: Kigali Deadline: Thursday, 23/04/2026 23:59 The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. The GIZ Office in Kigali covers GIZs portfolio in Rwanda and Burundi. GIZ Rwanda/Burundi implements projects on behalf of the German Federal Ministry for Economic Cooperation and Development, the European Union and other commissioning authorities in the following priority areas: Sustainable Economic Development, Good Governance, Climate, Energy and Sustainable Urban Development, Digitalization and Digital Economy, Mineral Governance, Peace and Security in the Great Lakes Region. GIZ is a German Federal enterprise headquartered in Germany with a vision to contribute towards a future worth living. With over 1,200 projects and activities in over 130 countries, GIZ prioritizes sustainable development. The GIZ Project in Kigali, Rwanda serves as a Key Account to coordinate GIZs portfolio with Smart Africa and currently counts 12 Projects in various areas of digital transformation Smart Africa is a pan-African organization founded in 2013 by seven African Heads of State with a vision to create a single digital market by 2030. The Smart Africa Secretariat (SAS) is based in Kigali, Rwanda to strengthen and prioritize digital transformation in Africa. The Smart Africa Alliance (SAA) is composed of 42 Member States and various partner organisations from the Private Sector, Civil Societe Organisations, International Organisations and others. The GIZ Project Acceleration of the Digital Transformation in Africa (GIZ Project) funded and commissioned by the German Federal Ministry of Economic Cooperation and Development (BMZ) collaborates with the Smart Africa Secretariat (SAS) on Digital policy in Africa. Both organisations are based in Kigali, Rwanda and work towards creating a Single Digital Market by 2030. In pursuing this, GIZ and SAS cooperate within the following five pillars: Development of Technical Advisory Products for SAS Member States Strengthening Institutional Capacity of SAS Creating Smart Africahips and Joint Positions Advising on AI Policy Formulating AI Use Cases The Smart Africa Secretariat leads continental digital transformation initiatives, supporting Member States, coordinating multi-country programmes, and delivering digital solutions that improve connectivity, service delivery, and access to information. As the Secretariats digital portfolio expands, there is growing demand for high-quality, scalable, and secure IT systems capable of serving multiple stakeholders across diverse environments. Traditional project-by-project procurement of IT services is slow and inflexible, limiting responsiveness and delaying delivery. To address this, GIZ seeks to establish a pooled contract of qualified IT experts who can be deployed on demand. This will provide rapid access to specialized skills, support agile development, enable timely piloting and scaling of solutions, ensure continuous enhancement of digital assets, and strengthen the quality, security, and sustainability of all systemsallowing the Secretariat to deliver efficient, modern, and impactful digital solutions across its initiatives Within the framework of cooperation, GIZ seeks to contract an experienced IT consultancy firm to provide a pool of qualified IT experts in software development and architecture, UI/UX,Web Development to deliver services as needed. Objective of this assignment The objective of this assignment is to engage a qualified IT consultancy firm, to provide on-demand technical expertise required for the implementation of digital solutions. 1. Tasks to be performed by the contractor The contractor will provide on-demand IT services through a pool of experts. The services shall cover the following expertise areas: 1. Software Development Backend and frontend development API development and system integration Platform prototyping, MVP development, and deployment 2. Web Development Corporate and programme website redesigns and upgrades CMS development, migration, and configuration Performance, security, and accessibility optimization UX/UI improvements 3. UX/UI Design User flow mapping, wireframes, and interface design Prototyping and usability testing 4. M&E Systems Design and development of Monitoring & Evaluation (M&E) systems Dashboards and reporting tools for real-time tracking of KPIs and impact Data visualization and analytics support 5. Support, and Capacity Building Provide post-pilot technical support and bug fixes. Conduct capacity-building sessions for administrators and technical staff. Prepare final documentation and handover package. Assignment of Single Tasks Under this contract, consulting services will be commissioned through individual call-offs issued by GIZ. Each call-off will define specific tasks, timelines, and deliverables based on the technical needs of GIZ and Smart Africa (e.g. Smart Africa Secretariat). // call off might be 1) deliverables based, jointly scoped and to be delivered within a clear timeframe e.g. a more detailed analysis (e.g. 15 days of specific resource, until a certain date, including certain meetings/interviews and desk research based on input provided or to be researched), 2) staffing small teams to work on increments of agile development (e.g. 2 developers, 0,5 & of a project manager for 12 weeks to work in sprints to build out first version of the the MVP) For every assignment, the Contractors experts will work directly with GIZ Call offs will relate to the following projects / initiatives that are implemented in parallel / sequentially Website Redesign and Improvement MVP for a bulk procurement platform other work streams can be added later, relying on the same expertise and delivery methodology. At the end of each task, the Contractor shall submit a concise completion report (15 pages) summarizing: The key milestones completed. The approach, steps, and methodologies applied. Results and outputs achieved. Any next steps, recommendations, or dependencies. Best practices and lessons learned relevant for future assignments. The Contractors employees or subcontractors shall not be integrated into GIZs work organisation and shall not be subject to any instructions from GIZ. The Contractor shall be solely responsible for the deployment of the employees it employs and for issuing instructions to them regarding the nature, specific timing, sequence and allocation of the work, and this responsibility shall remain with the Contractor. Period of assignment: From date of contract award until 30 May 2027. 2. Concept In the tender, the tenderer is required to show how the objectives defined in Chapter 2 (Tasks to be performed) are to be achieved, if applicable under consideration of further method-related requirements (technical-methodological concept). The concept must outline the tenderers approach for delivering flexible, on-demand IT services across identified digital initiatives ensuring quality, scalability, and timely response to assignment requests issued under the framework contract. In addition, the tenderer must describe the project management approach for service provision. Note: The numbers in parentheses correspond to the lines of the technical assessment grid. Technical-methodological concept 3.1. Strategy (1.1) Interpretation of the objectives in the ToRs, critical examination of tasks (1.1.1) The tenderer is required to demonstrate the understanding of the assignment and consider the tasks to be performed with reference to the objectives of the services put out to tender Description and justification of the contractors strategy for delivering the services put out to tender(1.1.2) The tenderer is required to present an explicit strategy outlining how it will deliver flexible, on-demand IT services across identified digital initiatives. The strategy will include how the tenderer will: Mobilize experts quickly for different call-offs. Work iteratively and efficiently within the time-bound nature of individual assignments Ensure high-quality design, development, deployment, of digital platforms. Apply sustainable, future-proof technical architectures aligned with GIZ and Smart Africas requirements. Work in an agile and iterative manner to accommodate evolving priorities. 3.2. Cooperation (1.2) Presentation and interaction between the relevant actor in the contractors area of responsibility (1.2.1) The tenderer must describe the cooperation with GIZ as the contracting authority responsible for oversight and quality assurance, Smart Africa, and other partners outlining communication lines, feedback loops, and collaboration protocols for each engagement Steering structure (1.3) Approach and procedure for steering the measures with project partners (1.3.1)The tenderer is required to present and explain its approach to steering the measures with GIZ and partner (1.3.1) for each call-off, covering Kick-off discussions and clarification of scope for each assignment, Coordination routines (e.g., sprint reviews, check-ins), and Internal quality control before deliverables are submitted The tenderer is required to describe the key processes for the services for which it is responsible such as: Internal workflows for receiving and responding to call-off requests, Procedures for rapidly mobilizing the appropriate expert(s) from the pool, Change-management and quality-assurance processes Knowledge retention practices to ensure continuity between assignments. Description of tenderers contribution to results monitoring and the associated chall Tender Link : https://www.jobinrwanda.com/job/expression-interest-eoi-consultancy-services-provision-it-expert-pool-support-implementation
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