Quotation are invited for PABX Support and Maintenance for a Period of 12 Months System OpenScape4000V8PABX 624port Analogue extensions 360 Digital extensions 120 PRI trunks 60 BRI trunks 8 Analoguetrunks 16 IPCard 3 Open Scape4000EcoServerSimplex 1 Switchboard AC-WINIPV2 4 USB Handset CT220 4 E520E85+PCHardware 4 ScreenE22T-7LED,EU cable 4 TelephoneManagement System ProteusTMSEnterprise(901-100Port) Software&Buffer 1 Call Budgeting Software 1 SS80LAN/SerialConverter Does the bidder comply with the requirements x Four hour on-site response time to faults dependent on priority determined by the Durban ICC. Timeto restore telephony services: Between 0 to 4 hours dependent on priority determined by Durban ICC according to a pre-agreed schedule Toconduct amonthlyonsite backup of the configuration to an external drive The Durban ICC is not liable to make any payments upfront The service provider must carry shelf stock of all components necessary in order to provide the turnaround times stipulated in points 7. This must be at no additional cost to the Durban ICC There will be no obligation to the appointed service provider after the 12 month contract period Thepricingsubmitted willremain firm forthe durationof the 12monthcontract Tender Link : https://icc.co.za/careers-and-vendors/vendor-opportunities/
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