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Request for proposals for Maximo RedHat Open Shift Servers Backup SCOPE OF WORK (SOW) Below is a detailed explanation of the expected SOW to be covered in the proposal. The participating bidders, with their mandatory experience in handling similar projects, are expected to advise on any further scope elements which are not stated below and deemed essential for the successful completion of this project. When needed, the participating bidders will be requested to meet with various stakeholders, and department managers and representatives to ensure the comprehensive understanding of the tasks and the needed outputs. For benchmarking exercises, the participating bidders are expected to consider the following regions: GCC, MENA and Levant and beyond MENA and Levant. The objective of this RFP is to solicit proposals from interested responders, who are capable provide license for Maximo RedHat OpenShift servers backup as listed in DELIVERABLES Section. . Scope of Work Backup Solution Provide a solution that backs up the entire Red Hat OpenShift cluster, including control plane components, worker nodes, configurations, namespaces, applications, and PVCs. Ensure backups are secure, automated, and can be scheduled with retention policies. Support incremental, differential, and full backup options. Enable integration with cloud storage (Azure, AWS, GCP) and/or on-premise storage as required. Restoration and Disaster Recovery Provide mechanisms for full cluster restoration, including PVCs, applications, and configurations. Support point-in-time recovery. Simulate failover and recovery scenarios to validate the integrity of backups. Provide documentation and runbooks for restoration processes. Testing and Validation Conduct disaster recovery drills in collaboration with BAS Provide regular reporting on backup success, integrity checks, and recovery testing results. Request for Proposal P a g e | 4 of 7 Validate Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) as defined by [Your Company Name]. Support and Maintenance Offer ongoing technical support and troubleshooting. Provide software updates, patches, and upgrades. Train internal teams on usage, monitoring, and restoration procedures. . Vendor Qualifications Proven expertise in Red Hat OpenShift backup and disaster recovery solutions. Experience with enterprise-scale deployments. References from clients with similar environments. Certified partnerships with Red Hat and backup technology providers (preferred). . Proposal Requirements Detailed description of the proposed solution and architecture. Technical specifications, supported features, and limitations. Deployment and implementation plan with timelines. Approach for disaster recovery simulation and testing. Pricing model (license, implementation, support, maintenance). Customer references. . Evaluation Criteria Technical fit and comprehensiveness of solution. Vendors experience and references. Cost-effectiveness and clarity of pricing. SLA and support commitments. Scalability and future readiness Tender Link : https://bas.com.bh/tenders
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