Tenders Are Invited For Maintenance And Software, Repair And Service Support For The Raystation Planning Sys ... in Poland

Work Detail

Is Service Of Maintenance And Software, Repairs And Service Support For The Raystation Planning System. Detailed Description Of The Subject Of The Order 1. The Contractor Will Perform The Following Activities Related To The Implementation Of This Contract: - Technical Review Of The Treatment Planning System - Checking The Log File Records Of The Ray Station System Servers - Checking The Log Records Of The Sql Database Server - Checking The Active Directory Controllers - Checking The Correctness Of Backups - Installation Of Updates To The Server System And The Operating System Of Computer Stations (If Any Required) - Diagnostics Of Devices That Are Components Of The Treatment Planning System In The Event Of A Failure - User Support In Repairing Damaged Parts - The Purchase Of Spare Parts To Replace Them Is The Users Responsibility.2. The Contractor Will Have Permanent Access (On-Line) To Servicing The Subject Of The Order.3. Response/Intervention Time To Report A Fault Is Up To 24 Hours On Business Days, Understood As Days From Monday To Friday, Excluding Public Holidays - …………………..(Specify).4. The Time Of Effective Repair, Counting From The Moment Of Reporting The Failure, Without The Need To Support The Manufacturers Service - A Maximum Of 48 Hours On Business Days, Understood As Days From Monday To Friday, Excluding Public Holidays - …………………..(Specify).5. The Time Of Effective Repair, Counting From The Moment Of Reporting The Failure, In The Event Of The Need To Support The Manufacturers Service - A Maximum Of 4 Business Days, Understood As Days From Monday To Friday, Excluding Public Holidays - …………………..(Specify).6. The Contractor Will Provide The Hours And Method Of Accepting Reports Of Failure:………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

Contact Information