Contract Award For Tender For The Feasibility Study And Proof Of Concept For Status Of Ser...

Contract Award Notice

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Contract Award For Tender For The Feasibility Study And Proof Of Concept For Status Of Service Requests Via Interactive Voice Responses System . Conduct Feasibility Study To Translate Common Application / Licence / Permit Specific Requests Into Self-Service Transactions That Can Be Performed By Customers Seamlessly Via The Phone Ivrs , [Option] Conduct Proof Of Concept (Poc) To Integrate One Of Sfas Backend Transactional Eservices Systems With Phone Ivrs For Five (5) End To End Self-Service Transactions Over The Phone , [Option] Conduct Poc For Additional End To End Self-Service Transactions

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