Contract Award For Services For Technical Support Of The Electronic Document Management Sy...

Contract Award Notice

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Contract Award For Services For Technical Support Of The Electronic Document Management System On The Basis Of The Software Automated Document Management System Doc 3 Services For Technical Support Of The Electronic Document Management System On The Basis Of The Software Automated Document Management System Doc 3 (Hereinafter - The System, Separate Scheme Of The System) Are Included, Namely: 1. Consulting Services On Phone System, Internet (Email):- Provision Of Explanations To The System Administrator On The Use Of The System;- Consultations Of The System Administrator On The Adjustment Of Directories;- Consultations Of The System Administrator On The Actions Of Users Of The System.2. Maintaining The Functioning Of A Separate System Scheme In Remote Mode:- Checking The Performance Of The Server Part Of The System;- Checking The Possibility Of Connection To The Server Part Of The System;- Checking And Testing Of Load On The Server Part Of The System;- Optimization Of Work Of A Separate Scheme Of The System.3. Investigation, Diagnosis And Solution Of Incidents In The Functioning Of A Separate System Scheme In Remote Mode:- Consideration Of The Incident Of The Authorized Representative Of The Customer In A Form That Allows To Obtain A Complete Idea Of ​​The Essence Of The Actions And Their Results; - Consultations Of The System Administrator On Incidental Actions.4. Preparation And Implementation Of The Updated Version For A Separate System Scheme:- Preparation Of Information On The Release Of The New Version (Description Of New And Altered Functionality Of The System In Arbitrary Format),- Familiarization With Information About The Release Of The Administrator Of The Customer System By Sending An Electronic Letter; Maintaining The Functioning Of A Separate Oracle Customer Database Scheme In Remote Mode Through A Secure Communication Channel. For The Provision Of A Protected Communication Channel, Its Maintenance And Control Over Its Use, Responsible Customer Experts Are Responsible:- Support Of The Customer On The Functioning Of A Separate Oracle Database Scheme;- Preparation Of Scripts For Moving Data Between Table Spaces, To Ensure A Sufficient Volume For The Work Of A Separate System Of System. Support And Support Of Existing Services For A Separate System Scheme:- Support Of The Subsystem Of Exchange Between The Central Apparatus And The Main Directorate Of The State Geocadastre With Extended Flowering; 72250000-2 - Services Related To Systems And Support

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