Contract Award For Provision Of Integrated Voice Recording System And Soft Phone (Web-Base...

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Contract Award For Provision Of Integrated Voice Recording System And Soft Phone (Web-Based) Telephony System Service. Firm For Year 1 And 2 (24 Mths) With Option To Extend In Year 3 (12 Mths) And Pay Per Use . Subscription Fees For Different Services Based On Per Month For Year 1 And Year 2 , 1 Time Set-Up Cost Of Ivrs System With 2 Separate Call Flows , Pay Per Use Outgoing Calls For 2 Years: Cap At 3,000 Minutes Per Month Of Outgoing Calls To Designated Numbers , Pay Per Use For Additional Subscription Of Soft Phone (Web-Based) Telephony System And Lines. Cap At 8 Agents / Month , Optional Requirement For Year 3 (12 Months). Subscription Fees For Different Services Based On Per Month , Optional Requirement For Year 3 (12 Months). Pay Per Use Outgoing Calls: Cap At 3,000 Minutes / Month Of Outgoing Calls To Designated Numbers , Optional Requirement For Year 3 (12 Months). Pay Per Use For Additional Subscription Of Soft Phone (Web-Based) Telephony System And Lines. Cap At 8 Agents / Month

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